After a high volume of calls we would just like to clarify a few questions that have been asked:

* We have been doing routine appointments since 2021 and have not stopped seeing patients.

* Due to the high number of people wishing to receive NHS dental treatment and very long waiting lists, your dental practice has no choice but to remove patients who have not attended for two years or more from the NHS list

* Patients must attend regularly to keep up their NHS dental places. Many of our patients forget to make regular visits to see their dentist. And then, before they realise, it’s been over two years. it is your responsibility to make these appointments.

The practice will NOT tolerate abuse over the telephone, in the street or slander made on social media.

As you are aware, NHS dentistry and all the staff are under a lot of pressure and as a practice we are doing our best to look after our patients.

Thank you for your understanding